The WI specifically required the project to be complete with ‘zero’ defects. Due to the nature of the project, we had to accept Completion with in excess of 4000 Defects. As you can imagine, managing this during the Defects period has come at great expense to the E.
Should a failure to achieve zero Defects be a notifiable Defect? In doing so the E could seek a proposal from the C to accept this defect in return for reimbursement of such fees?
Should a failure to achieve zero Defects be a notifiable Defect? In doing so the E could seek a proposal from the C to accept this defect in return for reimbursement of such fees?